No available workers to fill your shifts? You can publish or re-publish your internal shifts to one or more of your agencies with only a couple of clicks.
Here’s how it works:
- Go to the calendar view and click Add shift.
- Fill in the shift details.
- Under Publish to, select Agency. You have the option of publishing to all of your agencies which use Emprevo, or specific agencies. The agencies won’t know which option you’ve picked.
- Publish the shift and wait for the screen to turn green! Agencies receive shifts in the same way that your workers do.
Some things to note
- When you publish to multiple agencies, it’s fastest fingers first! When an agency accepts a shift, it will disappear for the other agencies, and they won’t be notified.
- Agencies can leave you notes which show up in the shift details of the accepted shift.
- Agencies can update the agency worker, or any notes to you, after they have accepted a shift. You can see this in the shift details tab, including a timestamp of when it was changed.
- To avoid nasty surprises, once agencies have accepted a shift, just like your internal staff they cannot cancel it through Emprevo and must contact you directly. If it’s agreed that the shift is cancelled, you must then delete it from the calendar view.
- Agency Bank is an Emprevo Plus feature. Please get in touch if you would like to know more.
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